Privacy policy

This Privacy Policy describes how johnnyTCG (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Personal details such as name, email address, shipping address, and phone number

  • Order and transaction information

  • Device information including IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, and customer support

  • Screen orders for potential fraud or risk

  • Improve and optimize our website and services

3. Sharing Your Information

We share your personal information with trusted third parties only as necessary to operate our business, including:

  • Shopify, which powers our online store

  • Payment processors and shipping carriers

  • Service providers used to prevent fraud or improve site performance

We do not sell, rent, or trade your personal information.

4. Payment Information

Payment information is securely processed by third-party payment providers and is never stored by johnnyTCG.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and enable essential store functionality. You may control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of certain communications

Requests can be submitted through our website contact information.

8. Data Security

We take reasonable measures to protect your personal information but cannot guarantee absolute security.

9. Minors

Our website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates take effect immediately upon posting.

11. Contact Information

For questions about this Privacy Policy or your personal information, please contact us through the website’s contact form or listed email address.